FaresClan Refund Policy
Read the FaresClan refund policy for flight booking cancellations, eligible refunds, refund requests, timelines, and key terms. Review details and act now.
On This Page
- Overview
- When can a FaresClan flight booking be refunded?
- Are all airline tickets refundable?
- Can I cancel a non-refundable flight ticket?
- How do I request a refund for a FaresClan booking?
- How long does a flight refund take?
- What happens if an airline cancels my flight?
- Can I get a refund if I miss my flight?
- Are taxes, airline fees, and service charges refundable?
- What information is needed for a refund request?
- What should I check before cancelling my flight?
Overview
The refundability of the booking made with FaresClan is dependent on the conditions of the fare and policies of the provider of the service who handles that particular booking.
FaresClan provides an intermediary service and doesn't formulate the refund rules for the third-party travel services providers. The refund ability of the booking is determined by the terms of the particular travel provider.
When can a FaresClan flight booking be refunded?
A booking may qualify for a refund when the applicable airline or travel provider's rules permit one.
Eligibility for refund might be dependent on:
- Airline and Fare.
- Refundable or non-refundable ticket conditions.
- Route and travel dates.
- Whether the ticket has been used.
- Time of cancellation.
- Provider-specific terms and conditions.
Are all airline tickets refundable?
No. Refund rules vary by ticket and provider.
If a fare is refundable then it is eligible for a refund on the conditions of the particular fare.
If the fare is non-refundable then simply the passenger's decision not to travel does not give the right to claim any cash refund.
Some fares might offer other options like change in the booking and travel credits even though it is a non-refundable fare according to the terms of the provider.
The exact entitlement depends on the individual booking.
Can I cancel a non-refundable flight ticket?
Yes, a non-refundable fare ticket can be canceled but this does not necessarily imply that you will get the money back.
Depending on the applicable provider rules, the booking may have:
- No refund value.
- A permitted travel credit.
- A permitted change option.
- Applicable cancellation or service charges.
- A specific exception under the fare conditions.
Travelers should check their ticket rules before cancelling.
How do I request a refund for a FaresClan booking?
Refund procedures are determined by the provider of the airline or travel services of the particular booking.
Before making a request:
- Locate your booking confirmation.
- Check the applicable fare and cancellation conditions.
- Please follow the refund/cancellation procedures of the booking.
- Provide the required reservation and passenger information.
- Keep the confirmation or reference number for your records.
How long does a flight refund take?
There is no single refund timeframe for every FaresClan booking.
Processing can depend on:
- The airline or travel provider.
- Refund eligibility.
- Payment method.
- Cancellation circumstances.
- The parties involved in processing the transaction.
A refund may not appear immediately after cancellation.
What happens if an airline cancels my flight?
A flight cancellation by an airline is different from a passenger's flight cancellation.
Depending on the airline’s policy and the situation:
- A refund may be offered.
- Rebooking may be offered.
- Another permitted arrangement may be available.
The traveler is supposed to adhere to the directions given by the airline or travel service providing the service for the canceled flight.
Can I get a refund if I miss my flight?
No. Not all cases of a missed flight guarantee an automatic refund.
It depends on:
- The terms under which your ticket was purchased.
- The airline's applicable rules.
- Whether any value remains on the ticket.
- The circumstances surrounding the missed flight.
Rather than assuming you will get your refund, it is a good idea to get in touch with the relevant provider as soon as you can.
Are taxes, airline fees, and service charges refundable?
Not necessarily. Differences in the amount of payment for a booking are reflected in different rules of refund.
Amount of refund, if there is one, is subject to:
- Conditions of ticket purchased.
- Airline or provider rules.
- Applicable taxes and fees.
- Charges associated with the booking.
Travelers need to check the rules for refund of a particular reservation instead of considering all payments as refundable.
What information is needed for a refund request?
Travellers need to have booking information at hand including:
- Booking/confirmation number.
- Passenger name.
- Flight itinerary.
- Travel dates.
- Cancellation or disruption details.
- Any documents requested by the responsible provider.
Correct information can help find the right reservation with relevant fare conditions.
What should I check before cancelling my flight?
Before cancelling the trip, travelers need to:
- Find out whether the ticket is refundable.
- Review cancellation conditions.
- Check for a travel credit or change option.
- Review possible deductions or service charges.
- See if the airline cancelled or changed the flight in any way.
- Keep booking and cancellation records.
Have Questions About Our Policies?
Our support team is available to help you understand our policies and answer any questions you may have.
By using FaresClan, you acknowledge that you have read, understood, and agree to the refund policy as described above.